Privacy statement

General

In order to offer you the best possible service and to provide you with optimal information, we (ROI10) need certain information from you. Data necessary for the functioning of the website, for the issuing of quotations and the execution of our services.

We of course treat this personal data confidentially and we will not sell this data to third parties. The processing of data takes place in accordance with the requirements of the General Data Protection Regulation (GDPR).

We use a number of third-party services within our services. The information below therefore concerns both the services provided by ROI10 and the services of third parties used by ROI10.

ROI10, located at Loopkantstraat 25, 5405 AC in Uden, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

What personal data we process

ROI10 processes your personal data because you use our services and/or because you have provided this information to us. Below is an overview of the personal data that we process:

• First and last name
• Address data
• Phone number
• E-mail address
• IP address
• Information about your activities on our website
• Data about your surfing behavior across different websites
• Internet browser and device type
• Bank account number

Why we process your personal data

• To handle your registration and/or payment after you have purchased a product or service
• For sending our newsletter and/or other company information. You can unsubscribe at any time by sending an email to [email protected]
• For calling or e-mailing you if necessary to carry out our services
• For creating, organizing and giving training
• ROI10 analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences
• ROI10 also processes personal data if we are legally obliged to do so, such as information that we need for our tax return

Retaining and deleting personal data

Personal data that we process for the purposes indicated above shall not be kept for longer than is necessary for those purposes or as long as the law prescribes. ROI10 may retain the personal data longer if there are circumstances that give rise to this.

Providing your personal data to others

We will not publicly disclose your personal data or provide it to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is legally required. We only provide the necessary information to these parties and we have concluded processing agreements with these parties in order to protect your data as well as possible and not store them unnecessarily.

In other cases in which we provide information to third parties, such as a reference on our website, we will always do this with your written consent.

Cookies

Cookies are used to ensure a best possible experience on our website(s). Cookies are small text files that are placed on your computer, tablet or smartphone by your internet browser. We use this information among other things to make our website more user-friendly. Session cookies are automatically deleted when you close your internet browser. Do you want to disable or delete cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how you can do this. However, if you block cookies, you will not be able to use all the features on our website.

Google Analytics

In order to optimize the use of the website, we would like to know how our visitors use the website. For this we use Google Analytics. Cookies from Google are therefore placed on the website. The information obtained with this is analyzed by Google for us. The information is anonymized as well as possible and should therefore not be linked to your personal information.

Google will only share the obtained information with third parties if it is required to do so by law or if third parties process the information on behalf of Google. We have not given Google permission to use the information obtained for other Google services. Google is an American company and the collected information is stored on US servers. Google conforms to EU-US Privacy Shield principles. View Google Privacy Statement.

Security

ROI10 takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or if there are indications of abuse, please contact us at [email protected]

Your rights

If, after reading the privacy statement, you have any questions and/or comments or if you wish to invoke one of your rights (access, rectification, deletion, data transfer and/or opposition) or if you have a complaint, you can contact us via e-mail: [email protected]

We will respond to your request as soon as possible, however always within a period of 4 weeks.

Amendments

ROI10 reserves the right to update this policy from time to time by publishing a new version on our website. We advise you to check this page occasionally to ensure you are happy with any changes to this policy. This Privacy Policy was last changed on: May 25, 2018.